In 1989 Theodore Dalrymple paid a visit to North Korea’s Pyongyang Department Store Number 1:
It didn’t take long to discover that this was no ordinary department store. It was filled with thousands of people, going up and down the escalators, standing at the corners, going in and out of the front entrance in a constant stream both ways - yet nothing was being bought or sold. I checked this by standing at the entrance for half an hour. The people coming out were carrying no more than the people entering. Their shopping bags contained as much, or as little, when they left as when they entered. In some cases, I recognised people coming out as those who had gone in a few minutes before, only to see them re-entering the store almost immediately. And I watched a hardware counter for fifteen minutes. There were perhaps twenty people standing at it; there were two assistants behind the counter, but they paid no attention to the ‘customers’. The latter and the assistants stared past each other in a straight line, neither moving nor speaking.
Eventually, they grew uncomfortably aware that they were under my observation. They began to shuffle their feet and wriggle, as if my regard pinned them like live insects to a board. The assistants too became restless and began to wonder what to do in these unforeseen circumstances. They decided that there was nothing for it but to distribute something under the eyes of this inquisitive foreigner. And so, all of a sudden, they started to hand out plastic wash bowls to the twenty ‘customers’, who took them (without any pretence of payment). Was it their good luck, then? Had they received something for nothing? No, their problems had just begun. What were they to do with their plastic wash bowls? (All of them were brown incidentally, for the assistants did not have sufficient initiative to distribute a variety of goods to give verisimilitude to the performance, not even to the extent of giving out differently coloured bowls.)
They milled around the counter in a bewildered fashion, clutching their bowls in one hand as if they were hats they had just doffed in the presence of a master. Some took them to the counter opposite to hand them in; some just waited until I had gone away. I would have taken a photograph, but I remembered just in time that these people were not participating in this charade from choice, that they were victims, and that - despite their expressionless faces and lack of animation - they were men with chajusong, that is to say creativity and consciousness, and to have photographed them would only have added to their degradation. I left the hardware counter, but returned briefly a little later: the same people were standing at it, sans brown plastic bowls, which were neatly re-piled on the shelf.
From The Wilder Shores of Marx, 1991.